Privacy Policy | Trendy Pet Boutique

Trendy Pet Boutique Privacy Policy

At Trendy Pet Boutique, your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website or make purchases. By using our site, you agree to the terms of this policy.

1. Information We Collect

We collect personal information when you:

• Place an order: Name, email address, shipping address, payment details, and order history.

• Create an account: Username, password, and contact information.

• Sign up for our newsletter or promotions: Name, email address, and any preferences related to our products or services.

• Browse our website: We may use cookies to collect information such as IP address, browser type, and browsing patterns to improve your experience.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To process orders: We use your details to complete your order and deliver your products.

• Customer service: To respond to your inquiries, assist with returns or refunds, and provide support.

• Marketing communications: With your consent, we send newsletters, offers, and promotions related to our products.

• Website improvement: We use cookies and analytics to understand how visitors use our website, enabling us to improve and customize the shopping experience.

3. Sharing Your Information

We respect your privacy and will never sell, rent, or trade your personal information. We may share your information with third parties in the following situations:

• Service providers: We use trusted third-party companies to help us process payments, ship products, and manage marketing.

• Legal requirements: If required by law, we may disclose your information to comply with a legal process or protect our rights.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and personalize content. You can control cookie settings through your browser’s privacy settings.

• Types of cookies used:

  • Essential cookies: Necessary for the functioning of the website.

  • Performance cookies: Help us understand how visitors use our site.

  • Advertising cookies: Used for targeted marketing purposes.

You can disable cookies in your browser settings, but this may affect your experience on our website.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As a customer, you have the right to:

• Access your information: You can request a copy of the personal information we hold about you.

• Correct your information: If any information is incorrect or outdated, you can update it.

• Delete your information: You can request that we delete your personal information, subject to certain legal exceptions.

• Opt-out of marketing communications: If you no longer wish to receive promotional emails, you can unsubscribe at any time by clicking the "Unsubscribe" link in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of other websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the Effective Date at the top of this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@trendypetboutique.co.uk